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Growth Overview

The Growth section is your marketing and customer toolkit: manage customers, log and follow up complaints, message customers, run SMS campaigns, collect reviews, read your Google Ads next to your sales, research competitors, follow local news, build partnerships, run loyalty, and request done-for-you marketing services.

Some sidebar labels differ from the page names here: Customers Nurturing (Customers), Communications Hub (Messages), Reviews Booster (Reviews), Ads Insights (Ads & Sales), Competitors Monitor (Competitors) and Partners Network (Partners). Messages and SMS Campaigns need Pro or Premium (or a free trial), and Ads & Sales shows sample data on Basic. The other Growth pages open on every plan, though anything that sends a text needs Pro.

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Customers

Your customer list

  • Profiles & marketing groups
  • Bulk actions
  • Loyalty enrollment
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Complaints

Log & resolve complaints

  • Owner & answer-by date
  • Overdue at a glance
  • Repeat categories
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Messages

Two-way SMS inbox (Pro)

  • Reply in real time
  • Send pictures
  • Customer info & recent orders
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SMS Campaigns

Bulk SMS marketing (Pro)

  • Target groups
  • Schedule sends
  • Track delivery
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Reviews

Google reviews

  • Reply in-app
  • 30-day KPIs
  • Request more reviews
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Ads & Sales

Google Ads insights

  • Ad cost next to store revenue
  • Weekly reports
  • Compare ranges, campaigns or accounts
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Competitors

Competitor research

  • Discover local rivals
  • Open their Google & Meta ads
  • Search trends
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Local Vibes

Local news & events

  • Local news by category
  • Event coverage
  • Any city
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Partners

Partner network

  • Plan & find
  • Reach out
  • Follow up
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Loyalty Program

Points-based rewards

  • Spend-to-points rules
  • Reward rate
  • Member count
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Pro Marketing

Done-for-you services

  • Social, ads & web
  • Pricing
  • Request a consultation

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