The Schedule page helps you manage service appointments across calendar, list, and map views.
Views
| View | Best for |
|---|
| Calendar | Visual workload and availability (day/week/month) |
| List | Sortable table with filters |
| Map | Route planning from store location |
Quick actions
| Action | How |
|---|
| Create job | Click date/time or "Create job" button |
| Assign | Select technician and location |
| Reschedule | Drag event to new time/day |
| Resize | Drag event edge to change duration |
| Update status | Click event → change status |
Status options
| Status | Meaning |
|---|
| Scheduled | Job booked |
| In Progress | Work started |
| Completed | Work finished |
| Cancelled | Job cancelled |
| Rescheduled | Time changed |
| No Show | Customer didn't show |
Priority levels
| Level | Color |
|---|
| Low | Gray |
| Normal | Blue |
| High | Orange |
| Urgent | Red |
| Emergency | Purple |
Service requests panel
Shows unscheduled service orders awaiting assignment:
- Open the panel on the right
- Find the pending service order
- Click to create a job or link to existing
Route planning (Map view)
- Switch to Map view
- Jobs display as pins
- Click "Optimize Route" to sequence nearby jobs
- Get directions from your store address
Tips
- Filter by technician when the calendar is busy
- Keep job durations realistic for accurate planning
- Update status as work progresses for real-time tracking
What's next